# Source: https://developer.zendesk.com/documentation/webhooks/

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## Webhooks 

- Introduction 

- Creating and monitoring webhooks 

- Anatomy of a webhook request 

- Webhook security and authentication 

- Verifying webhooks from Zendesk 

## On this page 

- Getting started with webhooks 

- Event schema 

# Webhooks 
Send HTTP requests based on activity in Zendesk 
## On this page 

- Getting started with webhooks 

- Event schema 

Webhooks let you build or set up integrations that subscribe to certain activity
in Zendesk Support, Guide, Gather, and Messaging. When this activity occurs,
Zendesk sends a HTTP request to the webhook's configured URL. 

For example, you can configure a webhook to send requests when a user is deleted
or a new ticket is created. 

## Getting started with webhooks 

Creating and monitoring
webhooks 
Use the Webhooks API to create a webhook and learn about the ways you connect a
webhook to activity in Zendesk Support, Guide, Gather, and Messaging. The guide also
covers webhook retry logic and how to monitor webhooks using the API. 

Anatomy of a webhook
request 
Learn about the supported headers, methods, formats, and payloads for HTTP
requests sent by webhooks. 

Webhook security and
authentication 
Send authenticated requests from a webhook using API
tokens. 

Verifying webhook
authenticity 
HTTP requests from a Zendesk webhook include an encrpyted digital signature. Use
this signature and a signing secret to verify that requests are genuine and come
from Zendesk. 

## Event schema 

Webhook event
types 
If your webhook subscribes to events for user or organization activity, it sends
HTTP POST requests with predefined JSON payloads. This reference documentation
contains a list of available events and related request payloads. 
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