# Source: https://upstash.com/docs/redis/troubleshooting/econn_reset.md

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# Error read ECONNRESET

### Symptom

The client can not connect to the database throwing an exception similar to:

```
[ioredis] Unhandled error event: Error: read ECONNRESET
    at TCP.onStreamRead (node:internal/stream_base_commons:211:20)
```

### Diagnosis

The server is TLS enabled but your connection (client) is not.

### Solution

Check your connection parameters and ensure you enable TLS.

If you are using a Redis URL then it should start with `rediss://`.

You can copy the correct client configuration from Upstash console clicking on
**Redis Connect** button.