# Source: https://docs.unifygtm.com/reference/notifications/preferences.md

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.unifygtm.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification Preferences

> Set how you want to be notified for updates and activities on Unify.

export const WillingToMeetIcon = ({size = 24, inline}) => <span style={{
  ...inline && ({
    display: 'inline-block'
  }),
  verticalAlign: 'text-bottom',
  marginRight: '4px'
}}>
    <svg class="block dark:hidden" stroke="var(--icon-success-light)" fill="none" stroke-width="2" viewBox="0 0 24 24" stroke-linecap="round" stroke-linejoin="round" height={size} width={size} xmlns="http://www.w3.org/2000/svg">
      <path stroke="none" d="M0 0h24v24H0z" fill="none" />
      <path d="M5 4h4l2 5l-2.5 1.5a11 11 0 0 0 5 5l1.5 -2.5l5 2v4a2 2 0 0 1 -2 2a16 16 0 0 1 -15 -15a2 2 0 0 1 2 -2" />
      <path d="M15 7a2 2 0 0 1 2 2" />
      <path d="M15 3a6 6 0 0 1 6 6" />
    </svg>
    <svg class="hidden dark:block" stroke="var(--icon-success-dark)" fill="none" stroke-width="2" viewBox="0 0 24 24" stroke-linecap="round" stroke-linejoin="round" height={size} width={size} xmlns="http://www.w3.org/2000/svg">
      <path stroke="none" d="M0 0h24v24H0z" fill="none" />
      <path d="M5 4h4l2 5l-2.5 1.5a11 11 0 0 0 5 5l1.5 -2.5l5 2v4a2 2 0 0 1 -2 2a16 16 0 0 1 -15 -15a2 2 0 0 1 2 -2" />
      <path d="M15 7a2 2 0 0 1 2 2" />
      <path d="M15 3a6 6 0 0 1 6 6" />
    </svg>
  </span>;

export const PositiveToneIcon = ({size = 24, inline}) => <span style={{
  ...inline && ({
    display: 'inline-block'
  }),
  verticalAlign: 'text-bottom',
  marginRight: '4px'
}}>
    <svg class="block dark:hidden" stroke="var(--icon-success-light)" fill="none" stroke-width="2" viewBox="0 0 24 24" stroke-linecap="round" stroke-linejoin="round" height={size} width={size} xmlns="http://www.w3.org/2000/svg">
      <path stroke="none" d="M0 0h24v24H0z" fill="none" />
      <path d="M7 11v8a1 1 0 0 1 -1 1h-2a1 1 0 0 1 -1 -1v-7a1 1 0 0 1 1 -1h3a4 4 0 0 0 4 -4v-1a2 2 0 0 1 4 0v5h3a2 2 0 0 1 2 2l-1 5a2 3 0 0 1 -2 2h-7a3 3 0 0 1 -3 -3" />
    </svg>
    <svg class="hidden dark:block" stroke="var(--icon-success-dark)" fill="none" stroke-width="2" viewBox="0 0 24 24" stroke-linecap="round" stroke-linejoin="round" height={size} width={size} xmlns="http://www.w3.org/2000/svg">
      <path stroke="none" d="M0 0h24v24H0z" fill="none" />
      <path d="M7 11v8a1 1 0 0 1 -1 1h-2a1 1 0 0 1 -1 -1v-7a1 1 0 0 1 1 -1h3a4 4 0 0 0 4 -4v-1a2 2 0 0 1 4 0v5h3a2 2 0 0 1 2 2l-1 5a2 3 0 0 1 -2 2h-7a3 3 0 0 1 -3 -3" />
    </svg>
  </span>;

export const OutOfOfficeIcon = ({size = 24, inline}) => <svg className="stroke-gray-600 dark:stroke-gray-400" fill="none" strokeWidth="2" viewBox="0 0 24 24" strokeLinecap="round" strokeLinejoin="round" height={size} width={size} xmlns="http://www.w3.org/2000/svg" style={{
  ...inline && ({
    display: 'inline-block'
  }),
  verticalAlign: 'text-bottom',
  marginRight: '4px'
}}>
    <path stroke="none" d="M0 0h24v24H0z" fill="none" />
    <path d="M17.553 16.75a7.5 7.5 0 0 0 -10.606 0" />
    <path d="M18 3.804a6 6 0 0 0 -8.196 2.196l10.392 6a6 6 0 0 0 -2.196 -8.196z" />
    <path d="M16.732 10c1.658 -2.87 2.225 -5.644 1.268 -6.196c-.957 -.552 -3.075 1.326 -4.732 4.196" />
    <path d="M15 9l-3 5.196" />
    <path d="M3 19.25a2.4 2.4 0 0 1 1 -.25a2.4 2.4 0 0 1 2 1a2.4 2.4 0 0 0 2 1a2.4 2.4 0 0 0 2 -1a2.4 2.4 0 0 1 2 -1a2.4 2.4 0 0 1 2 1a2.4 2.4 0 0 0 2 1a2.4 2.4 0 0 0 2 -1a2.4 2.4 0 0 1 2 -1a2.4 2.4 0 0 1 1 .25" />
  </svg>;

export const NeedsMoreInfoIcon = ({size = 24, inline}) => <span style={{
  ...inline && ({
    display: 'inline-block'
  }),
  verticalAlign: 'text-bottom',
  marginRight: '4px'
}}>
    <svg class="block dark:hidden" stroke="var(--icon-success-light)" fill="none" stroke-width="2" viewBox="0 0 24 24" stroke-linecap="round" stroke-linejoin="round" height={size} width={size} xmlns="http://www.w3.org/2000/svg">
      <path stroke="none" d="M0 0h24v24H0z" fill="none" />
      <path d="M8 9h8" />
      <path d="M8 13h6" />
      <path d="M14 18h-1l-5 3v-3h-2a3 3 0 0 1 -3 -3v-8a3 3 0 0 1 3 -3h12a3 3 0 0 1 3 3v4.5" />
      <path d="M19 22v.01" />
      <path d="M19 19a2.003 2.003 0 0 0 .914 -3.782a1.98 1.98 0 0 0 -2.414 .483" />
    </svg>
    <svg class="hidden dark:block" stroke="var(--icon-success-dark)" fill="none" stroke-width="2" viewBox="0 0 24 24" stroke-linecap="round" stroke-linejoin="round" height={size} width={size} xmlns="http://www.w3.org/2000/svg">
      <path stroke="none" d="M0 0h24v24H0z" fill="none" />
      <path d="M8 9h8" />
      <path d="M8 13h6" />
      <path d="M14 18h-1l-5 3v-3h-2a3 3 0 0 1 -3 -3v-8a3 3 0 0 1 3 -3h12a3 3 0 0 1 3 3v4.5" />
      <path d="M19 22v.01" />
      <path d="M19 19a2.003 2.003 0 0 0 .914 -3.782a1.98 1.98 0 0 0 -2.414 .483" />
    </svg>
  </span>;

export const NeutralToneIcon = ({size = 24, inline}) => <span style={{
  ...inline && ({
    display: 'inline-block'
  }),
  verticalAlign: 'text-bottom',
  marginRight: '4px'
}}>
    <svg class="block dark:hidden" stroke="var(--icon-teal-light)" fill="none" stroke-width="2" viewBox="0 0 24 24" stroke-linecap="round" stroke-linejoin="round" height={size} width={size} xmlns="http://www.w3.org/2000/svg">
      <path stroke="none" d="M0 0h24v24H0z" fill="none" />
      <path d="M12 12m-9 0a9 9 0 1 0 18 0a9 9 0 1 0 -18 0" />
      <path d="M9 10l.01 0" />
      <path d="M15 10l.01 0" />
      <path d="M9 15l6 0" />
    </svg>
    <svg class="hidden dark:block" stroke="var(--icon-teal-dark)" fill="none" stroke-width="2" viewBox="0 0 24 24" stroke-linecap="round" stroke-linejoin="round" height={size} width={size} xmlns="http://www.w3.org/2000/svg">
      <path stroke="none" d="M0 0h24v24H0z" fill="none" />
      <path d="M12 12m-9 0a9 9 0 1 0 18 0a9 9 0 1 0 -18 0" />
      <path d="M9 10l.01 0" />
      <path d="M15 10l.01 0" />
      <path d="M9 15l6 0" />
    </svg>
  </span>;

export const AutomatedIcon = ({size = 24, inline}) => <svg className="stroke-gray-600 dark:stroke-gray-400" fill="none" strokeWidth="2" viewBox="0 0 24 24" strokeLinecap="round" strokeLinejoin="round" height={size} width={size} xmlns="http://www.w3.org/2000/svg" style={{
  ...inline && ({
    display: 'inline-block'
  }),
  verticalAlign: 'text-bottom',
  marginRight: '4px'
}}>
    <path stroke="none" d="M0 0h24v24H0z" fill="none" />
    <path d="M13.256 20.473c-.855 .907 -2.583 .643 -2.931 -.79a1.724 1.724 0 0 0 -2.573 -1.066c-1.543 .94 -3.31 -.826 -2.37 -2.37a1.724 1.724 0 0 0 -1.065 -2.572c-1.756 -.426 -1.756 -2.924 0 -3.35a1.724 1.724 0 0 0 1.066 -2.573c-.94 -1.543 .826 -3.31 2.37 -2.37c1 .608 2.296 .07 2.572 -1.065c.426 -1.756 2.924 -1.756 3.35 0a1.724 1.724 0 0 0 2.573 1.066c1.543 -.94 3.31 .826 2.37 2.37a1.724 1.724 0 0 0 1.065 2.572c1.07 .26 1.488 1.29 1.254 2.15" />
    <path d="M19 16l-2 3h4l-2 3" />
    <path d="M9 12a3 3 0 1 0 6 0a3 3 0 0 0 -6 0" />
  </svg>;

Notification preferences allow you to control how and when you receive alerts for replies, tasks, and updates.
Preferences are divided into two categories: **Workspace notifications** (team-level notifications available for admins) and
**my notifications** (personal notifications available for all users).

## Workspace Notifications

<Note>
  Workspace notifications are only available to users with the **Admin** role.
</Note>

Workspace notifications allow admins to have visibility into any notification for any team member, ensuring admins stay informed about important updates
across the team.

### Workspace Replies

Receive notifications when prospects reply to any Sequence. Admins can customize which reply classifications trigger notifications and choose where to receive them.

<Frame caption="Workspace replies preferences">
  <img src="https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-preferences.png?fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=ef4b1271b9fd97c4c35c3b5bf422e114" data-og-width="1840" width="1840" data-og-height="1186" height="1186" data-path="images/reference/notifications/workspace-replies-preferences.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-preferences.png?w=280&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=3a5d1d651e0e0e834a2fd98958cec5dc 280w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-preferences.png?w=560&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=f2027ad7d03a2024e884885db8953e97 560w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-preferences.png?w=840&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=62270c8f53adbf92f7c3829b2db513bd 840w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-preferences.png?w=1100&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=8998ef632fee299fe118536f84ec0d0e 1100w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-preferences.png?w=1650&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=fdb5a4dd765d8645ca3a16463c672a06 1650w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-preferences.png?w=2500&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=6d63133d2a1d39171ff718f0f2d5dc27 2500w" />
</Frame>

#### Reply Classifications

By default, the following reply classifications can be configured.

* <PositiveToneIcon size={20} inline />**Positive** — The email response shows enthusiasm, agreement, or active engagement with the sender's offer, indicating a genuine interest in moving forward
* <WillingToMeetIcon size={20} inline />**Willing to meet** — The recipient's email indicates their openness to schedule a meeting, specifically about the offer mentioned in the initial outreach
* <NeedsMoreInfoIcon size={20} inline />**Needs more info** — The recipient requests additional details or expresses uncertainty about the offer
* <NeutralToneIcon size={20} inline />**Neutral** — The email is objective, factual, respectful, unemotional, and polite yet concise

You can add additional classifications if you want to receive notifications for other types of replies. For example, if you want to be notified
about <OutOfOfficeIcon size={20} inline />**Out of Office** replies, you can add that classification in your settings.

<Tip>
  See [Reply Classifications](/reference/sequences/replies#reply-classifications) for detailed definitions of all classification types.
</Tip>

<Frame caption="Adding new reply classifications">
  <img src="https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-new-classification.png?fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=28d2637b529f890b19c1a98ad20299e3" data-og-width="1776" width="1776" data-og-height="640" height="640" data-path="images/reference/notifications/workspace-replies-new-classification.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-new-classification.png?w=280&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=0a13b71397e240a467e739f20c17d9f6 280w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-new-classification.png?w=560&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=910c9ad1327bf32fac1cff39dbf73992 560w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-new-classification.png?w=840&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=e42af72b145d85d2f1929a029213e6a4 840w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-new-classification.png?w=1100&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=83aa1cfe96c9d9d5aece6d382d88e1bd 1100w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-new-classification.png?w=1650&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=16ff019eda3507928186f640548cf26d 1650w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-new-classification.png?w=2500&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=658d096f1aa04f2f3819cb5d543297e6 2500w" />
</Frame>

#### Excluding Classifications

Some replies can have multiple classifications. You can exclude specific classifications from triggering notifications. **If a reply has any excluded classification, no notification will be sent**, even if it also has other classifications that would normally trigger an alert.

Common exclusions include:

* <OutOfOfficeIcon size={20} inline />**OOO** (Out of Office) — Automated away messages
* <AutomatedIcon size={20} inline />**Automated** — Auto-responders and system-generated replies

<Frame caption="Workspace replies exclusions">
  <img src="https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-exclusions.png?fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=a51cd5c5c47100efce99c03187fa101e" width="700" data-og-width="1829" data-og-height="965" data-path="images/reference/notifications/workspace-replies-exclusions.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-exclusions.png?w=280&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=23cbef5864c16546c924473fcd9d9879 280w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-exclusions.png?w=560&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=d489db482f67b4b6890e6c46a16d9671 560w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-exclusions.png?w=840&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=8c9ed59d5fbf57609e8237a632b98f52 840w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-exclusions.png?w=1100&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=4115c55ddd7ad7b41e8166b33786c106 1100w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-exclusions.png?w=1650&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=309193aafef7110ebd63f0f62010d0a3 1650w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-replies-exclusions.png?w=2500&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=eebe543ff8667958f39d8a565d8693d7 2500w" />
</Frame>

### Workspace Tasks and Updates

Receive notifications for all tasks and updates created for anyone on your team. This allows admins to stay informed about task assignments and progress across the organization.

<Frame caption="Workspace tasks preferences">
  <img src="https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-tasks-preferences.png?fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=15bb5e17173984b8f5a619b0f75e8598" width="700" data-og-width="1840" data-og-height="328" data-path="images/reference/notifications/workspace-tasks-preferences.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-tasks-preferences.png?w=280&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=b54fcda78410641dcc218488edebf35a 280w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-tasks-preferences.png?w=560&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=bb8392699dfcfdb6b2a35698577b0c87 560w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-tasks-preferences.png?w=840&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=50c754ee2fbe1ab716abb15b91059932 840w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-tasks-preferences.png?w=1100&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=e8cb7c5ccba058ba98a07387da6a0569 1100w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-tasks-preferences.png?w=1650&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=671d6a0aa9c5d57b789317685fb5d2a5 1650w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/workspace-tasks-preferences.png?w=2500&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=d823681399ad94eb15575ebacd796b5d 2500w" />
</Frame>

## My Notifications

Personal notifications are available to all users (both Admins and Reps) and allow you to manage alerts specific to you.

<Frame caption="Personal notification preferences">
  <img src="https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/personal-preferences.png?fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=bc0d31c9ea8ff267e3521d380fef0834" width="700" data-og-width="2058" data-og-height="846" data-path="images/reference/notifications/personal-preferences.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/personal-preferences.png?w=280&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=dd0830fec6b902a9ce25cb223186f7e1 280w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/personal-preferences.png?w=560&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=bb0d56602af436fc07ac40d6d99beebe 560w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/personal-preferences.png?w=840&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=9f3cb55de63ea342ac9020bdf3ecdc11 840w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/personal-preferences.png?w=1100&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=1950c8b2cb0bc3aaadd624beaddccc4c 1100w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/personal-preferences.png?w=1650&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=bee37d74a8c6a6b98806fb8fa8d6da32 1650w, https://mintcdn.com/unify-19/5THlZ59mmYYtD-bs/images/reference/notifications/personal-preferences.png?w=2500&fit=max&auto=format&n=5THlZ59mmYYtD-bs&q=85&s=801cab79272b6a7a2c0cd00870d6f87a 2500w" />
</Frame>

### Connecting Your Slack Account

To receive Slack notifications, you need to connect your personal Slack profile to Unify.

<Steps>
  <Step title="Connect to your Slack Organization">
    Admins must configure their tenant's connection to Slack before users can select their profiles.
  </Step>

  <Step title="Select your Slack profile">
    Click on the Slack profile selector to connect your account. Slack notifications will be sent directly to your Unify Slack app.
  </Step>
</Steps>

<Tip>
  If you don't see your Slack profile in the dropdown, or if the options are disabled,
  make sure the Unify Slack app is installed in your workspace and you've been added to it.
</Tip>

### My Tasks and Updates

Receive notifications for tasks assigned to you and updates on those tasks.

**Notification channels:**

* **Slack** — Direct messages in Slack (requires Slack profile connection)
* **In app** — Notifications in the Unify notification feed

## Notification Channels

Unify supports two notification channels:

| Channel    | Description                                       | Requirements                                         |
| ---------- | ------------------------------------------------- | ---------------------------------------------------- |
| **Slack**  | Receive notifications as direct messages in Slack | Must connect your Slack Organization / Slack profile |
| **In app** | View notifications in the Unify notification feed | No setup required                                    |

You can enable either or both channels for each notification type.

## Default Settings

All new users are configured with default notification preferences upon onboarding.
You can customize these settings at any time from the notification preferences page.