# Usage Quota Exceeded

It is an API error returned when the monthly usage quota has been exceeded:

```json
{
    "is_successful": false,
    "error_code": "screenshots_limit_reached",
    "error_message": "The usage quota has been exceeded. Please, either upgrade to a plan with more quota or change the maximum allowed limit (if possible) in the ScreenshotOne dashboard. If it is a mistake, please, reach out at `support@screenshotone.com.`",
    "documentation_url": "https://screenshotone.com/docs/usage-quota-exceeded/"
}
```

## Reasons and how to fix

There is a few ways on how to fix the error:

1. If you use a free plan, you need to upgrade to a paid plan. You can do that at [the Dashboard Billing page](https://dash.screenshotone.com/billing).
2. If you are already a paying customer, please, consider upgrade to a higher plan.
3. Or you can [request extra quota](/docs/charging-extra/).

## Reach out to support

If nothing helps you, please, reach out to `support@screenshotone.com` and we will try to help you as fast as possible.