# Source: rpicam_apps_getting_help.adoc

*Note: This file could not be automatically converted from AsciiDoc.*

== Getting help

For further help with `libcamera` and the `rpicam-apps`, check the https://forums.raspberrypi.com/viewforum.php?f=43[Raspberry Pi Camera forum]. Before posting:

* Make a note of your operating system version (`uname -a`).

* Make a note of your `libcamera` and `rpicam-apps` versions (`rpicam-hello --version`).

* Report the make and model of the camera module you are using.

* Report the software you are trying to use. We don't support third-party camera module vendor software.

* Report your Raspberry Pi model, including memory size.

* Include any relevant excerpts from the application's console output.

If there are specific problems in the camera software (such as crashes), consider https://github.com/raspberrypi/rpicam-apps[creating an issue in the `rpicam-apps` GitHub repository], including the same details listed above.