# Source: https://polar.sh/docs/guides/disable-subscription-changes-in-customer-portal.md

> ## Documentation Index
> Fetch the complete documentation index at: https://polar.sh/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How to disable subscription upgrades/downgrades in customer portal

> Learn how to disable the option for customers to upgrade or downgrade subscription plans from the customer portal.

<Steps>
  <Step title="Go to Organization Settings">
    In the Polar dashboard sidebar, click on **Settings**.
    You can also go directly to:\
    `https://polar.sh/dashboard/${org_slug}/settings`\
    Scroll down to **Subscriptions** section.

    <img height="200" src="https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/settings.png?fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=701f0dc92b3ae6aefc794ca3d16c6b2e" data-og-width="1715" data-og-height="895" data-path="assets/guides/disable-prices-changes-by-customer/settings.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/settings.png?w=280&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=5a0e5b29df80f2af2a5214c22ff9ebd8 280w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/settings.png?w=560&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=48a49708b7b7ec372402021e7f6311b8 560w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/settings.png?w=840&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=7a2f6efa7d327293e55ce74d1b12b540 840w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/settings.png?w=1100&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=f48341705c1fac568bb77f64732c44a2 1100w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/settings.png?w=1650&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=517368b29ab6a348222c29c9c5cabaac 1650w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/settings.png?w=2500&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=dc53203f5142157c4ed5ae34a6aaef9b 2500w" />
  </Step>

  <Step title="Toggle Allow price changes">
    **Toggle OFF** Allow price changes to prevent customers from upgrading or downgrading their subscriptions from the customer portal.

    <img height="200" src="https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/disable-price-changes.png?fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=23defe54af5e17807c516beaf52cda32" data-og-width="1715" data-og-height="895" data-path="assets/guides/disable-prices-changes-by-customer/disable-price-changes.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/disable-price-changes.png?w=280&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=544cb8b5ae636060cf1012dec97f9124 280w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/disable-price-changes.png?w=560&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=f016b72d973c8b522b0a358b35c7ad2c 560w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/disable-price-changes.png?w=840&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=fb9f9dc6eae4a92c5bc0f7a96051646a 840w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/disable-price-changes.png?w=1100&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=ca27f0e7d5d5b9be7f9501cb23c0bdc9 1100w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/disable-price-changes.png?w=1650&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=e91128afe750c747193bc35722059ae2 1650w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/disable-price-changes.png?w=2500&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=fa83a3b408d6cda98379745bef3bcbc1 2500w" />
  </Step>

  <Step title="Save the changes">
    Click **Save** in the **Subscriptions** section to save the changed settings.

    <img height="200" src="https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/price-changes-saved.png?fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=a17e65a0b1d14c9569a318aa417bcd3e" data-og-width="1715" data-og-height="895" data-path="assets/guides/disable-prices-changes-by-customer/price-changes-saved.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/price-changes-saved.png?w=280&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=18c8a1f24b7557d06ff6d2d121e0989a 280w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/price-changes-saved.png?w=560&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=8d278754e026c13e8ef0c1f20310d615 560w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/price-changes-saved.png?w=840&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=58941a6d88123c347de6bb56d63ac144 840w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/price-changes-saved.png?w=1100&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=1653a17e87a101a743e213e6a1ec14ff 1100w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/price-changes-saved.png?w=1650&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=5ce9b1df1e9bbfe659dbab7e31174cfa 1650w, https://mintcdn.com/polar/YXFhZ1qGOz_x16Vd/assets/guides/disable-prices-changes-by-customer/price-changes-saved.png?w=2500&fit=max&auto=format&n=YXFhZ1qGOz_x16Vd&q=85&s=ade9e55382cc0710c252d41c42fd980e 2500w" />
  </Step>
</Steps>