# Source: https://docs.ideogram.ai/using-ideogram/account-settings.md

# Account Settings

This section covers all the actions and pages related to your user account — profile access, subscription management, account deletion, and more.

You access most of these features through the [User Menu](https://docs.ideogram.ai/using-ideogram/ui-overview/ui-components/user-menu), which appears when you click the **Profile** icon <img src="https://1799634369-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FzjhNby3LLsIikYuvxAJP%2Fuploads%2FBixpYAyw4un01rlAsPLt%2Fdefault_profile_image-20px.svg?alt=media&#x26;token=086e266b-7fbf-4bbe-8ac4-eef7b69b6243" alt="" data-size="line"> located at the bottom of the [Navigation Sidebar](https://docs.ideogram.ai/using-ideogram/ui-overview/ui-components/navigation-bar) on a desktop computer, or at the bottom-right corner on mobile or the iOS app.&#x20;

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## User Menu

Below is a view of the [User Menu](https://docs.ideogram.ai/using-ideogram/ui-overview/ui-components/user-menu) — *click the link to see a detailed description.*

<figure><picture><source srcset="https://1799634369-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FzjhNby3LLsIikYuvxAJP%2Fuploads%2FlQGucboUeMR5muRmPwo0%2FUser%20Menu%20Simple%20-%20Dark%402x.png?alt=media&#x26;token=c8425d38-f3a9-4732-99ac-04dc5d5d7633" media="(prefers-color-scheme: dark)"><img src="https://1799634369-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FzjhNby3LLsIikYuvxAJP%2Fuploads%2FtEPPOjVGbVA8Xh7yx7vr%2FUser%20Meni%20Simple%20-%20Light%402x.png?alt=media&#x26;token=4b460b63-8530-4db6-ad61-949ca000250d" alt="" width="273"></picture><figcaption></figcaption></figure>

This menu consists of multiple sections and actions, which map to the functional features described below.

Key elements include:

* **Profile / User info area**
* **Subscription Info**
* **List of actionable menu items**
  * **View profile** — Opens your public Ideogram [Profile page](https://docs.ideogram.ai/using-ideogram/ui-overview/pages-ui/profile-page).
  * **Manage subscription** — Redirects to your billing and subscription settings.
  * **Help & documentation** — Opens Ideogram documentation.
  * **Manage muted users** — Lists and manages users you’ve muted.
  * **Delete account** — Permanently deletes your account (with confirmation).
  * **API** — Opens the API management page.
  * **Log out** — Signs you out of your current session.
* **Theme selector** (Light / Dark / Auto)
* **Footer links** (Terms of Service, Privacy Policy, Social Media)

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## Subscription Management

The subscription section allows you to view, modify, or cancel your Ideogram plan and manage billing or credit top-ups.

### Accessing Subscription Page

* From the *User Menu*, select **Manage Subscription** to open the subscription dashboard.
* You’ll be redirected to Ideogram’s **Pricing** page.

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1. **Account Type** — Toggle between *Personal* and *Business* account modes.
2. **Top up credits** — Purchase additional *Priority Credits* when your monthly allocation is low or depleted.
3. **Manage billing** — Opens your billing page where you can view payment information, update your payment method, and download invoices.
4. **Billing cycle toggle** — Switch between *Yearly* and *Monthly* billing options.
5. **Credit top-up box** — Option to buy additional *Priority Credits* (same as #2).
6. **Plan options** — Displays the available subscription tiers with their respective prices, features, and discounts.
7. **Additional Information** — Scrolling further down reveals information about different features, credit costs per model, and a Frequently Asked Questions section.

## Manage Billing

This is the page where all the information about your billing can be found.

<figure><img src="https://1799634369-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FzjhNby3LLsIikYuvxAJP%2Fuploads%2FzUUOIMcBvbcd10eJONlL%2FManage%20Billing%20%402x.png?alt=media&#x26;token=39a34932-d4c3-42cf-b555-ff31026cf6c3" alt="" width="563"><figcaption></figcaption></figure>

Here are the actions you can take:

* **Cancel subscription** — Select **Cancel subscription** at least five (5) days before renewal to prevent the next charge.
* **Update payment method** and **billing information.**
* **View billing history** and **print invoices.**

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## Cancel Your Subscription

{% hint style="danger" %}

### **Important**

You must cancel your subscription **at least five (5) days** before the subscription period renewal date to allow the cancellation process to fully take place and to avoid future subscription charges.
{% endhint %}

Click **Cancel subscription** at the top of the page to proceed with cancellation. You will be asked to confirm before you cancel.

When you cancel your Ideogram subscription, you will still retain access to the features and benefits of your plan until the end of your current billing period. **There are no refunds for any unused periods remaining on your subscription**. If you change your mind about cancelling, you can always renew your subscription later.

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## Deleting Your Account

This section explains how deletion works and what to expect.

1. **Initiating deletion**
   * In the [User Menu](https://docs.ideogram.ai/using-ideogram/ui-overview/ui-components/user-menu), select **Delete account**.
   * A confirmation prompt appears, asking you to type a specific word (e.g. “delete”) to confirm.
2. **Deletion process**
   * Once confirmed, the process may take a few minutes to start.
   * &#x20;<mark style="color:red;background-color:$danger;">**The deletion is permanent and irreversible**</mark>  — all your images (generated or uploaded), prompts, and history will be removed.
   * The full deletion process usually takes up to 48 hours, during which you cannot re-register with the same Google or Apple account.
3. **Effect on subscriptions**
   * Any active subscription linked to your Ideogram account will be canceled automatically. You will not be charged for any renewal payments in the future.
   * Any prepayments made for future periods, such as the remaining time on a monthly or annual subscription plan, are forfeit and non-refundable.
   * After account deletion, your subscription data cannot be restored. We are not able to transfer the subscription plan to another Ideogram account.

{% hint style="info" %}
When you delete your Ideogram account, all your generations, prompts, and user data will be deleted from Ideogram servers. Your previous generations will no longer be visible to other users.
{% endhint %}

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