# Source: https://exa.ai/docs/websets/faq.md

> ## Documentation Index
> Fetch the complete documentation index at: https://exa.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions about Websets

***

<Accordion title="Who is Websets for?">
  Websets is a tool meant to solve sourcing for knowledge workers. Here are a few major use cases:

  * **Recruiters**: source potential candidates for any role (we all know Linkedin search is broken after all)
  * **Sales teams**: source companies and points of contact that match your ICP. Watch hours of outbound research be done in minutes
  * **Investors**: whether you're looking for your next target or doing diligence, Websets can be a powerful tool. Find companies, financial statements, reports and news.
  * **Researchers**: find research papers, reports, news and more. No matter what you're researching.
  * **Founder**: find competitors, tweet ideas, candidates, potential customers, potential investors and more.

  And more! We've seen thousands of different use cases.
</Accordion>

<Accordion title="What exactly does Websets do?">
  Websets helps you find lists of entities (e.g. companies, people, research
  papers) that match the specific criteria you provide. It's not an all-purpose
  Q\&A engine, so stick to queries aimed at listing out or filtering by certain
  attributes. Websets can find people, companies, financial reports, research
  papers, articles, news, blogposts, social media posts, code repos, the
  list goes on.
</Accordion>

<Accordion title="Why am I not getting any results?">
  Too many restrictive criteria. If your search is very narrow (e.g., "Companies
  in Antarctica that raised \$1B in seed funding in 2025"), it may be impossible
  to find matches. You can try removing or broadening certain criteria and
  searching again. Asking questions not meant for Websets (e.g. if you're asking
  open ended questions such as "How's the European economy doing in 2025?" or
  specific questions such as "What's an EGOT?")
</Accordion>

<Accordion title="How many results can I request in one webset?">
  You can request anywhere from 1 to 1000+ results (depending on your plan and
  credit balance). However: Large requests (1000+ results) can take about an
  hour or more to complete. Websets stops automatically if it can't find your
  requested number of matching items before hitting its search limit (50× your
  requested size or 50,000 max).
</Accordion>

<Accordion title="Can I remove or tweak results?">
  Yes. On the results page, you can manually delete any entries that you don't
  want to keep. If you see that the results aren't what you need, you can also
  refine your criteria and try again.
</Accordion>

<Accordion title="How do credits and pricing work?">
  Free: 1,000 credits. Websets up to 25 results, with limited features.

  Subscription Core plan: \$49/month - 8,000 credits per month

  Pro plan: \$449/month - 100,000 credits per month

  We also have an Enterprise plan.

  10 credit = 1 all-green result in a generated webset. For example, if you generate a webset of 50 perfect matches, that uses 500 credits. Credits are also used for special features such as custom columns, requesting emails/contact information & alerts.

  Topping up credits: If you run out, you can contact your point person to purchase additional credits manually.
</Accordion>

<Accordion title="Why is my Webset taking a long time?">
  Large requests (especially 1000+ results) can take up to \~1 hour. This is
  normal because Websets scans a large volume of data. The more criteria, the
  tougher it is to find those results. These types of searches are narrower and
  can take longer as well You can monitor the progress in the left-hand panel,
  where you'll see the job's status and any partial progress.
</Accordion>

<Accordion title="Where does Websets get its data?">
  Websets runs using the Exa API - a powerful search engine that combines
  multiple search methods to find precise criteria. Websets collects
  and aggregates data from publicly available sources (e.g., company websites,
  press releases). It can validate different criteria using different data
  sources. This ensures that we can find more matches, more accurately. The tool
  surfaces the references (links) used, so you can check exactly which sources
  informed each match.
</Accordion>

<Accordion title="Can I change my criteria after I've generated a full webset?">
  Absolutely. You can revise your original query or tweak the criteria from the
  Search More button on the lower left hand side. You would then run a new
  Webset which would consume new credits based on how many all-green results you
  generate.
</Accordion>

<Accordion title="What if I still have more questions or need more credits?">
  Contact your account representative or point person if you need help,
  additional credits, or have feedback about your results, or [hello@exa.ai](mailto:hello@exa.ai).
</Accordion>