# Deepconverse > A policy document can be configured for the chat bot. To view policy document in bot : ## Pages - [Adding a link to your Privacy Policy in Chatbot window](adding-a-link-to-your-privacy-policy-in-chatbot-window.md): A policy document can be configured for the chat bot. To view policy document in bot : - [Adding the widget to Shopify via the Theme editor embed block](adding-the-widget-to-shopify-via-the-theme-editor-embed-block.md): {% embed url="" %} - [Adding Users](adding-users.md): If you are the **Site Admin** then you will have the permission to invite other users to have access to different com... - [Adding widget to your Shopify Store](adding-widget-to-your-shopify-store.md): {% embed url="" %} - [Adding widget to your website](adding-widget-to-your-website.md): You can add the chatbot to your website by following the steps below. - [Adding widget to your Zendesk Help Center](adding-widget-to-your-zendesk-help-center.md): You can add the chatbot to your Zendesk Help Center by following the steps below. - [Advanced Functionality](advanced-functionality.md): - [Connection Override](/product-docs/chatbots/advanced-functionality/connection-override.md) - [Agent Availability Block](agent-availability-block.md): {% hint style="info" %} - [Android SDK](android-sdk.md): DeepConverse provides an easy to use SDK for integrating the chatbot into your app. To setup the SDK follow the steps... - [Announcements](announcements.md): Announcement feature is used to display a message on top of the chabots for any important message to be displayed to ... - [Assign Parameters in Conversations](assign-parameters-in-conversations.md): The chatbot conversation can remember certain parameters that are set in the conversation. These can be set at variou... - [Basics](basics.md): - [Building chatbot intents](/product-docs/chatbots/basics/building-chatbot-intents.md) - [Branding](branding.md): Chatbots Themes can be customized to reflect your brand closely and provide a more personalized conversational experi... - [Building chatbot intents](building-chatbot-intents.md): You can get started with building conversational responses with intents using the low code conversational flows. - [Building Guides](building-guides.md): Guides can be built in the DeepConverse dashboard similar to how a step by step decision tree would be built. Guides ... - [Calendly](calendly.md): DeepConverse now supports integrating with the calendly app with our chatbots which enables the user to be able to sc... - [Channel Specific Functionality](channel-specific-functionality.md): - [Zendesk Sunshine Conversations](/product-docs/chatbots/advanced-functionality/channel-specific-functionality/zende... - [Chatbot Analytics](chatbot-analytics.md): The analytics page for a chatbot provides insights into how the chatbot is performing. It also includes details aroun... - [Chatbot Persistence mode](chatbot-persistence-mode.md): Persistence mode allows you to choose between clearing your chat conversation or saving it upon the page reload. \ - [Chatbot Versioning](chatbot-versioning.md): Chatbots have two versions that are active at any point of time: **Published** and **Draft** - [Client Events](client-events.md): Client Events allow you to control the UI state of the chatbot such as opening/closing minimizing and much more. - [Connection Override](connection-override.md): You can override the connection being used in the`Connector`node by adding a property in the chatbot with the conne... - [Contacting Support](contacting-support.md): If you would like to report bugs or request new features you can contact the DeepConverse support team by sending an ... - [Conversation Blocks](conversation-blocks.md): - [Question](/product-docs/conversational-flow-builder/conversation-blocks/question.md) - [Conversations Endpoint](conversations-endpoint.md): The Conversations endpoint returns data about the Conversations your bot has with your customers. Conversation data i... - [Custom Initialization and Passing Metadata](custom-initialization-and-passing-metadata.md): By default the chatbot script is configured to show the chatbot on load. In cases you need customization on which pag... - [Customizations](customizations.md): - [Adding a link to your Privacy Policy in Chatbot window](/product-docs/chatbots/customizations/adding-a-link-to-you... - [Data Request Policy](data-request-policy.md): This Data Request Policy sets out DeepConverse's procedure for responding to a request received from a third party, l... - [Data Tables](data-tables.md): **Data Tables** allow you to store data into DeepConverse that you can lookup and serve to your customers. The data c... - [DeepConverse Public IPs](deepconverse-public-ips.md): If you are making external calls from DeepConverse conversational and guide flows you can whitelist the following lis... - [Deploy](deploy.md): - [Chatbot Versioning](/product-docs/chatbots/deploy/chatbot-versioning.md) - [Embedding Guides in Chatbots](embedding-guides-in-chatbots.md): Guides can be embedded into the chatbot using the Guide block. - [Embedding Guides on your website](embedding-guides-on-your-website.md): Guides can be added to your website via two methods. You can either embed a specific Guide directly on a webpage or h... - [Export API](export-api.md): {% hint style="info" %} - [Generative AI - Technical Security Measures](generative-ai-technical-security-measures.md): {% hint style="info" %} - [Getting Started with Voice Bots](getting-started-with-voice-bots.md): In this section you will learn how to build bots that can be deployed on the voice / phone channel. The voice bots ar... - [Gorgias](gorgias.md): You can create a connection with Gorgias from [Admin Dashboard.](https://admin.deepconverse.com/dashboard) - [Guide Blocks](guide-blocks.md): - [Guide Step (Guide Flow)](/product-docs/conversational-flow-builder/conversation-blocks/guide-blocks/guide-step-gui... - [Guide (Chatbot)](guide-chatbot.md): You can use the Guide node to reference a Guide in the chatbot. You can drag the Guide node and the choose the specif... - [Guide Step (Guide Flow)](guide-step-guide-flow.md): You can build your interactive guide very easily and quickly with the help of **Guide Step** node. The node contain... - [Guide Theme Customization](guide-theme-customization.md): All the Guides built can be customised to align with your brand identity. With DeepConverse’s intuitive Theme Customi... - [How to copy Guides across sites](how-to-copy-guides-across-sites.md): {% hint style="info" %} - [How to handle image and file uploads in Zendesk Sunshine Conversations?](how-to-handle-image-and-file-uploads-in-zendesk-sunshine-conversations.md): When using the Zendesk Sunshine Conversations channel you can accept file and image attachments from customers. This ... - [How to handoff conversations to Zendesk Chat (Classic) ?](how-to-handoff-conversations-to-zendesk-chat-classic.md): In a chat conversation you can escalate to Zendesk Chat agents by connecting the conversation from the chatbot to Zen... - [How to read or search data from Data Tables?](how-to-read-or-search-data-from-data-tables.md): Data Tables are a robust data storage options for configuration and other datasets. You can reference them and use th... - [How to use Rules in Conversations](how-to-use-rules-in-conversations.md): When conversations are complex and responses to questions depend on attributes in external information we can make us... - [HTTP Request](http-request.md): The HTTP Request block allows you to make request to any external Rest API. The primary use case for this in chat is ... - [Integrating with Google Analytics](integrating-with-google-analytics.md): When you use the DeepConverse chat widget you can also integrate it seamlessly with Google Analytics. This allows you... - [Intent action responses](intent-action-responses.md): When the chatbot understands an **intent** it can respond by taking the user through a **Flow**. The flow is a conver... - [iOS (Custom Webview)](ios-custom-webview.md): In cases where the implementation of the chatbot requires customization of the UI or app elements its recommended to ... - [iOS SDK](ios-sdk.md): DeepConverse provides an easy to use SDK for integrating the chatbot into your app. To setup the SDK follow the steps... - [Live Agent Handover](live-agent-handover.md): The **Live Agent Handover** block allows you to handoff customers to a Salesforce Live Agent. In addition to the hand... - [Localization](localization.md): You can export the text content used in the chatbot for translating it into other languages. DeepConverse makes it ea... - [Log4Shell Vulnerability](log4shell-vulnerability.md): A security vulnerability affecting the Java logging framework Log4j was publicly disclosed in December 2021 - [Message Viewer](message-viewer.md): Message viewer is a tool that allows you to see the conversation messages exchanged between the customers and the cha... - [Messages Endpoint](messages-endpoint.md): The Messages endpoint returns data about the messages within a Conversation. This will include information like the t... - [Multiple Sites](multiple-sites.md): {% hint style="info" %} - [Open chatbot via Javascript](open-chatbot-via-javascript.md): You can trigger opening of the chatbot on click of a button or an external event. To do so use the following Javascript - [Permissions and Roles](permissions-and-roles.md): Users can be provided different roles based on the apps and functions they need access to in the DeepConverse dashboard. - [Platform Stability](platform-stability.md): We publish status updates about the platform. You can view it here on our status page. - [Policy](policy.md): The **Policy** node allows you to specify a task that the chatbot can perform to assist the users. The instructions f... - [Predefined Parameters](predefined-parameters.md): The system will prepopulate common parameters to help make decisions in the flows. Below is a list of the predefined ... - [Publishing changes](publishing-changes.md): As you build through the chatbot you will reach a point where you are ready to rollout the changes to your website. T... - [Question](question.md): The *Question* node allows you to present some information to the customers and ask questions. Answers to the questio... - [Reporting Security Vulnerabilities](reporting-security-vulnerabilities.md): At DeepConverse, security of our customers and users of our products is taken very seriously. We welcome reports from... - [Salesforce Blocks](salesforce-blocks.md): To ease out building workflows for Salesforce we provide prebuilt functionality that can be used in conversational fl... - [Salesforce](salesforce.md): You can create a connection with Salesforce from [Admin Dashboard.](https://admin.deepconverse.com/dashboard) DeepCon... - [Service Levels and Response Times](service-levels-and-response-times.md): We realize the importance of keeping your sales and support infrastructure from disruptions. As such we work hard to ... - [Setup and Configuration](setup-and-configuration.md): In this article we guide you throught the setup of the Voice bot. Voice bots currently require a **Twilio** account. ... - [Setup Zendesk email and ticket automation](setup-zendesk-email-and-ticket-automation.md): DeepConverse for Zendesk email and ticket automation allows you to build an AI and Automation layer to respond and ha... - [Solved Block](solved-block.md): Solved Block can be used in Guides to mark that the customer has reached a resolution. - [Subprocessors](subprocessors.md): To provide services DeepConverse uses third party Subprocessors. Before adding a Subprocessor DeepConverse performs d... - [Supported Integrations](supported-integrations.md): Once you have a basic structure for the informational chatbot and ticket automation, the next step would be to connec... - [Supported use cases for Voice Bot](supported-use-cases-for-voice-bot.md): The voice bot builds on the DeepConverse platform and allows a myriad of use cases to be built out. The following use... - [Technical and Organizational Security Measures](technical-and-organizational-security-measures.md): The following technical measures are in place to protect the personal data handled by DeepConverse Inc.: - [Unsolved Block](unsolved-block.md): Unsolved Block can be used in Guides to mark that the customer has reached a point where the solutions were not helpf... - [User Identity Verification](user-identity-verification.md): Identity verification allows the chatbot to verify that your users are not being impersonated. It ensures that conver... - [Viewing Chat Conversations](viewing-chat-conversations.md): Conversation viewer allows you to see all the conversations customers have had with your chatbot. It will record the ... - [Voice Bot Architecture](voice-bot-architecture.md): The voice bot is geared towards handling inboung voice calls. When a customer calls the business phone number they wi... - [What is DeepConverse?](what-is-deepconverse.md): We want to help support **teams to work more efficiently** by creating a simple yet powerful platform for them to **h... - [What is the Conversation Flow Builder?](what-is-the-conversation-flow-builder.md): The **Conversation Flow Builder** allows you to build out the conversation as a flow using key conversation elements ... - [Zendesk Chat (Classic)](zendesk-chat-classic.md): - [How to handoff conversations to Zendesk Chat (Classic) ?](/product-docs/chatbots/advanced-functionality/channel-sp... - [Zendesk Sunshine Conversations Handoff (In Widget)](zendesk-sunshine-conversations-handoff-in-widget.md): We will walkthrough the setup required to do the Sunshine Conversations Handover using the DeepConverse chat widget.&... - [Zendesk Sunshine Conversations](zendesk-sunshine-conversations.md): - [How to handle image and file uploads in Zendesk Sunshine Conversations?](/product-docs/chatbots/advanced-functiona... - [Zendesk](zendesk.md): You can create a connection with Zendesk from [Admin Dashboard.](https://admin.deepconverse.com/dashboard)