# FAQs
{faq_tech_support}"""

response = generate_text(prompt)

print(response.message.content[0].text)
```

```mdx
It's quite common to experience occasional fluctuations in mobile network performance, and there are a few steps you can take to address this issue. 

First, check your signal strength and consider moving to a different location with better coverage. Sometimes, even a small change in position can make a difference. If you find that you're in an area with low signal strength, this could be the primary reason for the slow data speeds. 

Next, try restarting your device. A simple restart can often resolve temporary glitches and improve your connection. After restarting, ensure that your data plan is active and has enough data allocated for your usage. If you're close to reaching your data limit, this could also impact your speeds. 

If the issue persists, it might be worth checking for any network outages in your area. Occasionally, temporary network issues can cause intermittent slowdowns. Contact your mobile network's customer support to inquire about any known issues and to receive further guidance. 

Additionally, consider the age and condition of your device. Older devices or those with outdated software might struggle to maintain consistent data speeds. Ensuring your device is up-to-date and well-maintained can contribute to a better overall network experience. 

If the problem continues, you may want to explore the option of upgrading your data plan. Higher-tier plans often offer faster speeds and more reliable connections, especially during peak usage times. Contact your mobile provider to discuss the available options and find a plan that better suits your needs.
```

## Text summarization

Another type of use case is text summarization. Now, let's summarize the customer inquiry into a single sentence. We add an instruction to the prompt and then pass the inquiry to the prompt.

```python PYTHON
prompt = f"""Summarize this customer inquiry into one short sentence.

Inquiry: {inquiry}"""

response = generate_text(prompt)

print(response.message.content[0].text)
```

```mdx
A customer is experiencing intermittent slow data speeds on their mobile network several times a day.
```

## Text rewriting

Text rewriting is a powerful capability that allows us to adapt content for different purposes while preserving the core message. This involves transforming the style, tone, or format of text to better suit the target audience or medium.

Let's look at an example where we convert a customer support chat response into a formal email. We'll construct the prompt by first stating our goal to rewrite the text, then providing the original chat response as context.

```python PYTHON
prompt = f"""Rewrite this customer support agent response into an email format, ready to send to the customer.

If you're experiencing brief periods of slow data speeds or difficulty sending text messages and connecting to your mobile network, here are some troubleshooting steps you can follow:

1. Check your signal strength - Move to an area with better coverage.
2. Restart your device and try connecting again.
3. Ensure your account is active and not suspended.
4. Contact customer support for further assistance. (This can include updating your plan for better network performance.)

Did these steps help resolve the issue? Let me know if you need further assistance."""

response = generate_text(prompt)

print(response.message.content[0].text)
```

```mdx
Subject: Troubleshooting Slow Data Speeds and Network Connection Issues

Dear [Customer's Name],

I hope this email finds you well. I understand that you may be facing some challenges with your mobile network, including slow data speeds and difficulties sending text messages. Here are some recommended troubleshooting steps to help resolve these issues:

- Signal Strength: Check the signal strength on your device and move to a different location if the signal is weak. Moving to an area with better coverage can often improve your connection.

- Restart Your Device: Sometimes, a simple restart can resolve temporary glitches. Please restart your device and then try connecting to the network again.

- Account Status: Verify that your account is active and in good standing. In some cases, service providers may temporarily suspend accounts due to various reasons, which can impact your network access. 

- Contact Customer Support: If the issue persists, please reach out to our customer support team for further assistance. Our team can help troubleshoot and provide additional guidance. We can also discuss your current plan and explore options to enhance your network performance if needed.

I hope these steps will help resolve the issue promptly. Please feel free to reply to this email if you have any further questions or if the problem continues. We are committed to ensuring your satisfaction and providing a seamless network experience.

Best regards,
[Your Name]
[Customer Support Agent]
[Company Name]
```

## Build a Chatbot

While our previous examples were single-turn interactions, the Chat endpoint enables us to create chatbots that maintain memory of past conversation turns. This capability allows developers to build conversational applications that preserve context throughout the dialogue.

Below, we implement a basic customer support chatbot that acts as a helpful service agent. We'll create a function called run\_chatbot that handles the conversation flow and displays messages and events. The function can take an optional chat history parameter to maintain conversational context across multiple turns.

```python PYTHON