# Source: https://docs.avaamo.com/user-guide/configuration/tags.md

# Tags

Tags help you to understand the usage of agents by categorizing the user intents distributed across different skill responses. It helps you to analyze the top-used intent categories and the way users interact with the agent. It gives a different perspective on viewing and understanding user-agent interactions. See View analytics of [top tags](https://docs.avaamo.com/user-guide/monitor/analytics#top-tags), for more information on the "Top Tags" Analytics board.

<figure><img src="https://2934665269-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LpXFTiTgns4Ml77XGi3%2Fuploads%2F2hse9zyyhtJPOC241gk6%2FScreenshot%202025-04-14%20at%209.08.12%E2%80%AFPM.png?alt=media&#x26;token=bb7afd6d-0400-42b6-a242-a347a120f40d" alt=""><figcaption></figcaption></figure>

Refer [Tags](https://docs.avaamo.com/user-guide/how-to/build-agents/configure-agents/add-tags), for more information.