# Source: https://docs.avaamo.com/user-guide/live-agent-console/live-agent/send-attachments.md

# Send attachments

{% hint style="info" %}
**Note**: Contact Avaamo Support to enable this feature.
{% endhint %}

Avaamo's Live agent console provides the ability for live agents to send attachments during active user interaction.

**To send an attachment**:

* Click `Settings -> Avaamo Live agent` in the Avaamo dashboard home page to view the Live agent console
* In the `Live agent console`, click the `Attachment icon` below the message box to send an attachment from your system.&#x20;

<figure><img src="https://2934665269-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LpXFTiTgns4Ml77XGi3%2Fuploads%2F5pTYGopsubGV4oZ4aRbD%2FScreenshot%202023-07-24%20at%206.42.35%20PM.png?alt=media&#x26;token=a98bdbff-61a4-4387-9f92-eebcce442ca2" alt=""><figcaption></figcaption></figure>

* You can send only one attachment at a time with a maximum size of 4 GB. You can send attachments of any type, there is no restriction on the type of attachments that you can send.
* Select the attachment you wish to send. The file format and the file name are displayed in the message box.
* Click the cancel icon at the end of the message box to cancel the action. You can also click the `Attachment` icon again to override the current file and select another attachment.
* Click the arrow icon at the end of the message box to send the attachment.
* Once the attachment is sent, the live agents and the users can click the file to view the details of the file.
* To include a message with an attachment, you must first send the attachment, followed by a separate message to the user.&#x20;