# Source: https://docs.avaamo.com/user-guide/recent-releases/release-notes-v8.0/introducing-advanced-agent.md

# Introducing "Advanced agent"

In this release, a new agent called the **`Advanced Agent`** has been introduced.&#x20;

In its fundamental nature, an `Advanced agent` achieves the "true" objective of a "Conversational Assistant" by involving the user in a dialogue closely resembling human interaction.&#x20;

The `Advanced Agent` uses our next-generation inference engine to provide a better user experience. It takes on a personalized approach, understanding nuances in the conversation, transforming interactions from a robotic demeanor to a more pleasurable and "conversational" experience for the user.

To the developers, this translates to **`a significant reduction in the amount of training data`** needed for the agent to comprehend user queries. You only have to train your agent with minimal meaningful user queries. The `Advanced agent` is capable of comprehending numerous nuances and variations in user queries.&#x20;

An `Advanced agent`, hence, stands out as distinctly superior, more intelligent, and more personalized compared to a `Standard agent`. The following illustrations depict a sample comparison of training data between a `Standard agent` and an `Advanced agent`:

|                                                                                                                       Standard agent                                                                                                                       |                                                                                                                       Advanced agent                                                                                                                       |
| :--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------: | :--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------: |
| <img src="https://2934665269-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LpXFTiTgns4Ml77XGi3%2Fuploads%2FeDSpekbePOODlJ3BW8dP%2Fimage.png?alt=media&#x26;token=be3fe3a2-0572-4e1a-95ac-bb77b54523af" alt="" data-size="original"> | <img src="https://2934665269-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LpXFTiTgns4Ml77XGi3%2Fuploads%2Fcbl7SfijnBlT1LkckXPN%2Fimage.png?alt=media&#x26;token=1b83f4e1-7486-437b-b53f-a5c6e39d9f61" alt="" data-size="original"> |

Here's a quick sneak peek at the `Advanced agent` in the v8.0.0 release:

<figure><img src="https://2934665269-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LpXFTiTgns4Ml77XGi3%2Fuploads%2FEEpYdnCSYQpHFO5DkHUK%2FAdvanced-agent.gif?alt=media&#x26;token=61f45231-84df-483e-abfb-05e481c7b354" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Notes**:&#x20;

* `Advanced agent` is enabled on demand. Contact Avaamo Support with your use case to enable this feature for your account. Note that the `Advanced agent` is included as part of the base platform and does not require an additional license fee.
* All the existing Standard agents before v8.0.0 continue to remain as-is. If you wish to migrate from a Standard agent to an Advanced agent, see [Migrating to Advanced agent](#migrating-to-advanced-agent), for more information.
  {% endhint %}

## Key features

### **Human-like conversation**

Advanced agent responses are not limited to simple one-word responses but can include detailed explanations, descriptions, or discussions, depending on the complexity of the question. It makes your agent more intuitive and user-friendly, simulating human-like interactions.

### **Deep semantic understanding**

Advanced agents can comprehend the meaning of language beyond surface-level syntax by understanding the context, and relationships between words, and grasping the nuances of language semantics. This implies a massive reduction in the amount of training data required by the agent to understand the user query.

The following illustration demonstrates how an `Advanced agent` is capable of understanding different nuances and variations of "Create an incident" training data when compared to a `Standard agent`:

**Advanced agent**:

<figure><img src="https://2934665269-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LpXFTiTgns4Ml77XGi3%2Fuploads%2FwLF0k0m5K3JOv32AH6T0%2Fimage.png?alt=media&#x26;token=9ebc4da9-fb3e-491b-aefa-2448b625c4d9" alt=""><figcaption></figcaption></figure>

**Standard agent:**&#x20;

<figure><img src="https://2934665269-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LpXFTiTgns4Ml77XGi3%2Fuploads%2FZfPJZj8azP8PenVCCp0f%2Fimage.png?alt=media&#x26;token=9df45da5-c104-4770-b021-282d6cbcfe8f" alt=""><figcaption></figcaption></figure>

### **Conversational memory**

An `Advanced agent` can remember and maintain context throughout a conversation. This enables the system to understand references, callbacks, and evolving topics within the dialogue.

![](https://2934665269-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LpXFTiTgns4Ml77XGi3%2Fuploads%2FkNgm38Pb4nUqJDIZF7YT%2Fimage.png?alt=media\&token=7ffe6c10-19ad-47cc-a57a-708186af9cb1)

## How does it work?

Creating an `Advanced agent` is similar to creating a `Standard agent` and most of the functionalities available in the `Standard agent` are also available in the `Advanced agent`.

<figure><img src="https://2934665269-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LpXFTiTgns4Ml77XGi3%2Fuploads%2FxcbQHXfX3R0vKCAFPqFz%2Fimage.png?alt=media&#x26;token=a3975be0-2469-4cf2-ae2d-7818fca3551e" alt=""><figcaption></figcaption></figure>

See [Advanced agent](https://docs.avaamo.com/user-guide/how-to/build-agents/create-advanced-agent), for more information.

## Migrating to Advanced agent

* Currently migrating from a `Standard agent` to an `Advanced agent` is a manual process. Contact your dedicated Customer Success Manager for further assistance.
* Importing a Standard agent into an Advanced agent is not supported.&#x20;