# Source: https://docs.avaamo.com/user-guide/overview-and-concepts/advanced-concepts.md

# Advanced concepts

- [Entity skipping](/user-guide/overview-and-concepts/advanced-concepts/entity-skipping.md)
- [Roles and permissions](/user-guide/overview-and-concepts/advanced-concepts/understand-roles-and-permissions.md)
- [Use case - Dedicated platform team with Azure SAML](/user-guide/overview-and-concepts/advanced-concepts/understand-roles-and-permissions/use-case-dedicated-platform-team-with-azure-saml.md)
- [Intent execution sequence](/user-guide/overview-and-concepts/advanced-concepts/intent-execution-sequence.md)
- [Information masking](/user-guide/overview-and-concepts/advanced-concepts/information-masking.md)
- [Tone and sentiment](/user-guide/overview-and-concepts/advanced-concepts/tone-and-sentiment.md)
- [Language pack](/user-guide/overview-and-concepts/advanced-concepts/language-pack.md)
- [Restrict login IP address](/user-guide/overview-and-concepts/advanced-concepts/restrict-login-ip-address.md)
- [Voice hints - Improve accuracy](/user-guide/overview-and-concepts/advanced-concepts/voice-hints.md): Voice training for your C-IVR channel
- [Collect feedback](/user-guide/overview-and-concepts/advanced-concepts/collect-feedback.md)