# Source: https://docs.avaamo.com/user-guide/configuration.md

# Configuration

- [Channels](/user-guide/configuration/channels.md)
- [Web (Enabled by default)](/user-guide/configuration/channels/web-enabled-by-default.md)
- [Microsoft Teams (MS Teams)](/user-guide/configuration/channels/microsoft-teams-ms-teams.md)
- [SIP](/user-guide/configuration/channels/sip.md)
- [Conversational IVR (C-IVR) or Phone](/user-guide/configuration/channels/conversational-ivr-c-ivr-or-phone.md)
- [Webex](/user-guide/configuration/channels/webex.md)
- [Environment variables](/user-guide/configuration/environment-variables.md)
- [JS files](/user-guide/configuration/js-files.md)
- [Language](/user-guide/configuration/language.md)
- [Live agent](/user-guide/configuration/live-agent.md)
- [Pre-built live agent](/user-guide/configuration/live-agent/pre-built-live-agent.md)
- [Custom live agent](/user-guide/configuration/live-agent/custom-live-agent.md)
- [Permissions](/user-guide/configuration/permissions.md)
- [Persistent menu](/user-guide/configuration/persistent-menu.md)
- [Response filters](/user-guide/configuration/response-filters.md)
- [Settings](/user-guide/configuration/settings.md)
- [Tags](/user-guide/configuration/tags.md)