# Source: https://docs.avaamo.com/user-guide/how-to/build-skills/create-skill/using-dialog-designer/create-new-skill/build-skill-responses/channel-wise-supported-responses.md

# Channel-wise supported responses

The following table summarizes the supported response types across the most commonly used channels for deployment in the Avaamo Platform. See [Deploy agents](https://docs.avaamo.com/user-guide/how-to/build-agents/configure-agents/deploy), for a complete list of channels for deploying your agents.

<table><thead><tr><th width="152" align="center">Response type</th><th width="150" align="center">Web / Android / iOS</th><th width="150" align="center">Facebook (See notes)</th><th width="150" align="center">C-IVR / Voice-enabled assistants</th><th width="150" align="center">Custom Channel </th></tr></thead><tbody><tr><td align="center">Text</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td></tr><tr><td align="center">Quick reply</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td></tr><tr><td align="center">Card</td><td align="center">✅</td><td align="center">NA</td><td align="center">NA</td><td align="center">✅</td></tr><tr><td align="center">Carousel</td><td align="center">✅</td><td align="center">✅</td><td align="center">NA</td><td align="center">✅</td></tr><tr><td align="center">ListView</td><td align="center">✅</td><td align="center">✅</td><td align="center">NA</td><td align="center">✅</td></tr><tr><td align="center">JavaScript</td><td align="center">✅</td><td align="center">NA</td><td align="center">✅</td><td align="center">✅</td></tr><tr><td align="center">Integrations</td><td align="center">✅</td><td align="center">✅</td><td align="center"></td><td align="center">✅</td></tr><tr><td align="center">Audio</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center"></td></tr><tr><td align="center">Video</td><td align="center">✅</td><td align="center">✅</td><td align="center"></td><td align="center"></td></tr><tr><td align="center">Files</td><td align="center">✅</td><td align="center">✅</td><td align="center"></td><td align="center"></td></tr><tr><td align="center">Delay</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td></tr><tr><td align="center">Agent voice</td><td align="center"></td><td align="center"></td><td align="center">✅</td><td align="center"></td></tr><tr><td align="center">Voice menu</td><td align="center"></td><td align="center"></td><td align="center">✅</td><td align="center"></td></tr><tr><td align="center">Call forward</td><td align="center"></td><td align="center"></td><td align="center">✅</td><td align="center"></td></tr></tbody></table>

<table><thead><tr><th width="151.30658127432469" align="center">Response type</th><th width="150" align="center">SMS</th><th width="171.65668465701896" align="center">MS Teams (See Notes)</th><th data-hidden>Android / iOS</th></tr></thead><tbody><tr><td align="center">Text</td><td align="center">✅</td><td align="center">✅</td><td></td></tr><tr><td align="center">Quick reply</td><td align="center">✅</td><td align="center">✅</td><td></td></tr><tr><td align="center">Card</td><td align="center">✅</td><td align="center">✅</td><td></td></tr><tr><td align="center">Carousel</td><td align="center">✅</td><td align="center">✅</td><td></td></tr><tr><td align="center">ListView</td><td align="center"></td><td align="center">✅</td><td></td></tr><tr><td align="center">JavaScript</td><td align="center">✅</td><td align="center">✅</td><td></td></tr><tr><td align="center">Integrations</td><td align="center">✅</td><td align="center">✅</td><td></td></tr><tr><td align="center">Audio</td><td align="center"></td><td align="center"></td><td></td></tr><tr><td align="center">Video</td><td align="center"></td><td align="center"></td><td></td></tr><tr><td align="center">Files</td><td align="center"></td><td align="center"></td><td></td></tr><tr><td align="center">Delay</td><td align="center">✅</td><td align="center">✅</td><td></td></tr><tr><td align="center">Agent voice</td><td align="center"></td><td align="center"></td><td></td></tr><tr><td align="center">Voice menu</td><td align="center"></td><td align="center"></td><td></td></tr><tr><td align="center">Call forward</td><td align="center"></td><td align="center"></td><td></td></tr></tbody></table>

{% hint style="info" %}
&#x20;**Notes**:&#x20;

* Facebook Messenger offers several content templates to display information in a conversational UI. However, there are certain limitations for each response type. See [Facebook Messenger Compliance](https://docs.avaamo.com/user-guide/how-to/build-agents/configure-agents/deploy/facebook-channel/facebook-messenger-compliance), for more information.
* For C-IVR and voice-enabled assistants, in Quick reply the following options are supported - Post message, Goto node.
* Microsoft Teams offers several content templates to display information in a conversational UI. In order to ensure that conversation flows can be more quickly and accurately translated to the MS Teams chatbot UI, it is important to understand the elements that are not compliant with the MS teams channel. See [Microsoft teams compliance](https://docs.avaamo.com/user-guide/build-agents/configure-agents/deploy/microsoft-teams-ms-teams#microsoft-teams-compliance), for more information.
  {% endhint %}