# Source: https://docs.avaamo.com/user-guide/avaamo-agent-assist/get-started/before-you-begin.md

# Source: https://docs.avaamo.com/user-guide/tutorials-and-exercises/before-you-begin.md

# Source: https://docs.avaamo.com/user-guide/outreach/before-you-begin.md

# Source: https://docs.avaamo.com/user-guide/live-agent-console/before-you-begin.md

# Source: https://docs.avaamo.com/user-guide/datasync-ai/before-you-begin.md

# Source: https://docs.avaamo.com/user-guide/llamb/before-you-begin.md

# Source: https://docs.avaamo.com/user-guide/skills/knowledge-skill/add-content-to-knowledge-skill/before-you-begin.md

# Source: https://docs.avaamo.com/user-guide/ai-agent/before-you-begin.md

# Before you begin

Ensure that the following prerequisites are met before using the AI agent in the Avaamo Conversational AI Platform :

1. [License to use AI agent](#id-1.-license)
2. [Check if you need LLaMB](#id-2.-check-if-you-need-llamb)
3. [Know the supported deployment channels](#id-3.-deployment-channels)
4. [Know the supported languages](#id-4.-supported-language)

### 1. License

AI agent is enabled on demand. Contact your dedicated Customer Success Manager for further assistance to enable AI agents in your account.

### 2. Deployment channels

AI agents can be deployed in the following channels:

* [Web](https://docs.avaamo.com/user-guide/configuration/channels/web-enabled-by-default)
* [IVR](https://docs.avaamo.com/user-guide/configuration/channels/conversational-ivr-c-ivr-or-phone)
* [SIP](https://docs.avaamo.com/user-guide/configuration/channels/sip)

### 3. Supported language

AI agent supports all [platform-supported](https://docs.avaamo.com/user-guide/overview-and-concepts/advanced-concepts/language-pack#supported-languages) languages.&#x20;