# Source: https://docs.asapp.com/agent-desk/integrations.md

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.asapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integration Channels

> Learn about the channels and integrations available for ASAPP Messaging.

ASAPP Messaging offers a wide range of integration options to connect your brand with customers across various channels and enhance your customer service capabilities.

These integrations are divided into two main categories: [Customer Channels](#customer-channels) and [Applications Integrations](#applications-integrations).

**Customer Channels** are the direct touchpoints where your customers can interact with your brand.

<Note>Regardless of which channels you choose to integrate, [Digital Agent Desk](/agent-desk/digital-agent-desk) standardizes the interaction for your agents into a single interface.</Note>

**Applications Integrations** enhance the functionality and efficiency of your customer service operations. These integrations cover various aspects such as agent authentication, routing, knowledge management, and user management.

## Customer Channels

<CardGroup>
  <Card title="Android SDK" href="/agent-desk/integrations/android-sdk" />

  <Card title="Apple Messages for Business" href="/agent-desk/integrations/apple-messages-for-business" />

  <Card title="iOS SDK" href="/agent-desk/integrations/ios-sdk" />

  <Card title="Voice" href="/agent-desk/integrations/voice" />

  <Card title="Web SDK" href="/agent-desk/integrations/web-sdk" />

  <Card title="WhatsApp Business" href="/agent-desk/integrations/whatsapp-business" />
</CardGroup>

## Applications Integrations

<CardGroup>
  <Card title="Agent SSO" href="/agent-desk/digital-agent-desk/agent-sso" />

  <Card title="API Integration" href="/agent-desk/digital-agent-desk/api-integration" />

  <Card title="Attributes Based Routing" href="/agent-desk/digital-agent-desk/queues-and-routing/attributes-based-routing" />

  <Card title="Chat Instead" href="/agent-desk/integrations/chat-instead" />

  <Card title="Customer Authentication" href="/agent-desk/integrations/customer-authentication" />

  <Card title="Knowledge Base" href="/agent-desk/digital-agent-desk/knowledge-base" />

  <Card title="Push Notifications and the Mobile SDKs" href="/agent-desk/integrations/push-notifications-and-the-mobile-sdks" />

  <Card title="User Management" href="/agent-desk/integrations/user-management" />
</CardGroup>