# Source: https://www.aptible.com/docs/how-to-guides/troubleshooting/common-errors-issues/mysql-access-denied.md

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# MySQL Access Denied

## Cause

This error likely means that your [MySQL](/core-concepts/managed-databases/supported-databases/mysql) client is trying to connect without SSL, but MySQL [Databases](/core-concepts/managed-databases/managing-databases/overview) on Aptible require SSL.

## Resolution

Review our instructions for [Connecting to MySQL](/core-concepts/managed-databases/supported-databases/mysql#connecting-to-mysql). Contact [Aptible Support](/how-to-guides/troubleshooting/aptible-support) if you need further assistance.